Unifreight for Shipping Agencies

Unifreight for Shipping Agencies is a sophisticated ERP package that integrates all the processes of the shipping agency business under one central system. It is designed to automate, streamline and run all the functions of both Container Liner and General Cargo agencies: Import & Export Management, Container Tracking, Supply Chain Management (SCM), Customer Relationship Management (CRM), Billing & Financials, Business Process Management (BPM), and Business Intelligence (BI). With more than 100 man-years of development, Unifreight for Shipping Agencies is the most comprehensive and extensive software available for the industry.

  • Transparency and visibility: Easy access to real-time information at all stages of the execution chain to empower customers – event management control, alerts and status messaging, scheduled reports, data transmission, web access.
  • Billing and accounting capabilities: A variety of accounting features including automatic invoicing based on tariffs and agreements, and reconciliation with logistics partners, especially agents, airlines and ocean carriers, to reduce time spent on recording and auditing invoices.
  • Management tools for controlling, monitoring and analyzing operations. Workflow management facilities, profit reports, queries, statistics and KPIs facilitate informed decision-making.
  • Production of all required documents: Ocean bill of lading, manifest, attach list, delivery order, and more. Documents can be archived digitally via the Document Management system, creating a paperless office.
  • Interfaces and structured messaging for ensuring connectivity and exchange of data with all business partners in the supply chain – the principal, customs, port authorities, tally companies, container depots, and others. Unifreight for Shipping Agencies can handle multiple ocean carriers and all the relevant electronic messaging.

Benefits

Unifreight provides shipping agencies with an integrated global shipping solution that secures lower total cost of ownership (TCO) and quick return on investment (ROI). Unifreight for Shipping Agencies is uniquely positioned to help shipping agencies keep pace with the challenges of today’s ever-changing environments:

  • Customers are demanding faster delivery and better service, at lower prices.
  • Fierce competition is forcing prices down, and shipping agencies must now explore  faster, more efficient and more accurate processing to stay competitive.
  • Salary costs are increasing, while profit margins are getting slimmer. Shipping agencies are now striving to maximize capacity and minimize costs while profitably meeting the requirements of their customers.

Key Features

The Unifreight work environment

  • Complete automation of work procedures and tasks.
  • Standardization of most business processes through extensible workflow and business rule templates.
  • Seamless integration between Unifreight modules and external applications and partners to minimize manual input, eliminate duplicate data entry, and maximize staff productivity.
  • Automatic execution of rules based on logical definitions, for circulating customer reports and statistics, for issuing alerts and operational instructions, and for handling exceptions.
  • Advanced log utility for documenting all system activities.

Unifreight for Shipping Agencies – Import

  • Built-in engines for electronic messaging with:
    • - Ocean carriers
    • - Customs authorities
    • - Port authorities
    • - Container depots
    • - Tally companies
  • Automatic calculation of tariffs
  • Multiple billing and multiple currency
  • Handling of hazardous goods
  • Handling of correctors
  • Arrival and pre-alert notices to customers
  • Automatic customer alerts and reporting
  • Accounting closure
  • Online profit and lost
  • Carrier and customer commissions
  • Branch and department handling

Unifreight for Shipping Agencies – Container Control

  • Automatic opening of container cycle for tracking
  • Manual opening of container cycle
  • History of previous cycles
  • Automatic posting of statuses based on communication with partners
  • Reporting to the ocean carrier
  • Alerts and exception handling
  • Automatic updates via the Shipping Agency Export module
  • Advanced search tools for locating containers, and easy steps for status posting

Unifreight for Shipping Agencies – Export

  • Built-in engines for electronic messaging with:
    • - Ocean carriers
    • - Customs authorities
    • - Port authorities
    • - Container depots
    • - Tally companies
  • Automatic calculation of tariffs
  • Booking management
  • Vessel management
  • Multiple billing and multiple currency
  • Handling of hazardous goods
  • Build manifest (container load plan)
  • Handling of correctors
  • Accounting closure
  • Carrier and customer commissions
  • Online profit and lost
  • Branch and department handling